Shipping policy

Shipping Policy

Last updated: October 29, 2026

Thank you for shopping with DECKORYX at deckoryx.shop. We aim to process and deliver your orders as quickly and efficiently as possible.

Order Processing

Orders are processed within 1 business day. Orders placed on weekends or public holidays are processed on the next business day.

You will receive a shipping confirmation by email once your order has been dispatched.

Shipping Times

United States: estimated delivery within 3–5 business days after dispatch.

Delivery estimates are not guaranteed and can be affected by carrier delays, weather, or other circumstances outside our control. Processing time is separate from transit time.

Shipping Costs

We offer free standard shipping on all orders within the United States, regardless of order value or size. There are no additional standard shipping charges at checkout for domestic orders. Applicable sales tax, if any, is calculated separately.

Order Tracking

Once your order has shipped, we will email a tracking number when one is available from the carrier.

Delivery Delays

If your order has not arrived within its estimated delivery timeframe, please contact us with your order number so we can investigate.

Incorrect Shipping Information

Please make sure your delivery address is accurate and complete when placing an order. Incorrect or incomplete information may cause delays or additional carrier costs.

Lost or Damaged Parcels

Please contact us as soon as possible, ideally within 48 hours of receiving a damaged package or learning that a shipment is missing. Include your order number and photos of damaged items and packaging, if applicable.

We will work with the shipping carrier and, where appropriate, arrange a replacement or refund. Reporting an issue after 48 hours does not automatically remove rights you may have under applicable law.

Customs and Import Duties

Our delivery estimates and free-shipping offer above apply to orders within the United States. If international shipping is made available at checkout, the destination country may impose import duties, taxes, or other charges, which are the customer's responsibility unless stated otherwise at checkout.